Welcome to Now Comms Asia. We value your privacy and are committed to safeguarding your personal information.

‍This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable data protection laws in Singapore, including the Personal Data Protection Act 2012 (PDPA).

‍1. Data Collection

‍We collect personal data only as necessary and in compliance with applicable laws. The types of data we may collect include:

• Information you provide via the 'Contact Us' form (e.g., name, email address, phone number, and any additional details shared).
• Automatically collected data, such as IP addresses, browser types, and access times, through website analytics tools and cookies.

Note: We do not collect sensitive information such as payment details, health information, or identification numbers unless explicitly required and with your consent.

2. Legal Basis for Data Processing

‍We process personal data based on one or more of the following legal bases:

• Your consent.
• The necessity to perform a contract or fulfil your inquiry.
• Compliance with legal obligations.
• Our legitimate business interests, provided they do not override your privacy rights.

3. Use of Information

‍We use your personal data for the following purposes:

• To respond to inquiries submitted through our website.
• To provide relevant information about our services.
• To improve our website’s functionality and user experience.
• For legal or regulatory purposes, when required.

Your information will not be used for marketing or promotional purposes unless explicit consent is obtained.

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4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. These include:

• Essential Cookies: Necessary for website functionality.
• Analytical Cookies: To analyse how visitors interact with our website.

You can manage or disable cookies through your browser settings, though doing so may affect website performance.

‍5. Sharing of Information

‍We do not share, sell, or distribute your personal information to third parties, except:

• When required by law or governmental authorities.
• With trusted service providers who assist in operating our website or delivering services, provided they adhere to strict confidentiality and data protection obligations.

6. Client Case Studies‍

Our website features case studies showcasing work completed in collaboration with clients.

All case studies are published with the explicit consent of the client. No confidential or proprietary client information is shared without authorization.

7. Data Retention‍

We retain your personal information only as long as necessary to:

• Fulfil the purpose for which it was collected.
• Comply with legal, regulatory, or contractual obligations.

Examples of retention periods include:

• Inquiry-related data: Retained for up to 12 months after resolution.
• Website analytics data: Retained for up to 24 months for performance monitoring.

Once your information is no longer required, it is securely deleted or anonymized.

‍8. Security Measures‍

We implement robust technical, administrative, and physical security measures to safeguard personal data, including:

• Encrypted transmission of data.
• Restricted access to sensitive information.
• Regular audits and updates of our security practices.

Despite these efforts, no method of electronic storage or transmission over the internet can guarantee absolute security.

‍9. Data Breach Notification

In the unlikely event of a data breach, we will notify affected users and the relevant authorities within the timeframe required by applicable laws.

We are committed to mitigating any risks and protecting your information.

10. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, where applicable.
• Withdraw Consent: Withdraw consent for specific uses of your data.
• Object: Object to certain types of processing, such as direct marketing.

To exercise these rights, please contact us at [Insert Contact Email]. We will respond within a reasonable timeframe, in compliance with applicable laws.

‍11. Third-Party Links and Services‍

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites.

We encourage you to review their privacy policies before sharing any personal data.

12. International Data Transfers‍

If your personal data is transferred outside of Singapore, we ensure that appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

These safeguards may include Standard Contractual Clauses (SCCs) or adherence to internationally recognized frameworks.

‍13. Updates to Privacy Policy‍

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date.

Continued use of our website after changes are posted indicates acceptance of the updated terms.